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V-Sales conversion van repair parts

 

V-Sales Company, 
The Van Conversion Repair Parts Specialists

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Call our customer service department for further assistance at 1.800.528.7953 or email us.

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Van Interior Parts

Air Conditioning Parts & A/C Vents

Ash trays

Battery Guard

Carpet Mats

Coolers, Drop-In

Cup Holders

Door Pulls

Door Pull Repair Kit

Electronics - TVs and VCPs; Game parts, headphones, and more

Fuse Panels

Hangers, fold-away

Lights for Interior

Pleated Shades

Power Parts, centers, receptacles.

Roof Vents

Seating, Seat Belt IDs, Pedestals & Bases, Power Seating Unit

Seating - Arm Shear Pin Repair Kit

Sofa Motor Parts

Switch, misc. (Electronics) - Mark III and Tiara

TVs, DVDs, VCPs

Vacuums - 12-Volt

Wood Parts

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Van Exterior Parts

Antennas - Boomerang, Roof Top/Side Mount

Brake Lights

Continental Kits

Ground Effects

Ground Effects for LCM Conversions

High Top Repair Kits

Ladders

Roof Racks

Running Boards

Running Boards - Edge & Trim Kits

Solar Panel

Stripes - Mark III

Stripes-Solutions

Stripes-Tiara

Third Brake Lights or Stop Lamps

Tire Carriers

Tire Covers - Vinyl

Trim Pieces

Wheel Center Caps

Pickup Truck Conversion Repair Parts

Truck Ground Effects

Additional Items:

Mark III & Tiara Manuals on CD-ROMS

Looking for Replacement Windows for your van conversion? Visit our sister division DCM Company

Visit Surplus Online for Surplus inventory of parts for custom conversions, RVs, trucks, SUVs, marine craft & more

 

V-Sales Policies & Procedures

It is always the intent of V-Sales that an order we ship gets to you in good order, fits, and is installed by you, all without difficulty. However, we are human and occasionally make a mistake, you are human and occasionally order the wrong item, and freight carriers are human and occasionally damage something. In these instances, the following policies apply.

Returned Goods Authorization

In all cases, an RGA number is required and is available from a V-Sales customer service representative.

Inspection

It is your responsibility to check each shipment at time of arrival for accuracy and damage. Any discrepancy should be reported to a V-Sales customer service representative right away.

  1. If we have shipped the wrong item, we will, at our expense, ship you the proper item and arrange to have the wrong one picked up. We do ask that you repackage the item in a manner that will allow it to be received in a salable condition.
  2. If you have ordered the wrong item, we will determine if the item is a standard item or special order.

Standard items can be returned for convenience of the customer but are subject to a 20% restocking charge on the item with no allowance for freight and must have been purchased within the last 30 days.

Special order items may not be returned. We recommend that you receive a significant deposit when ordering these.

Freight Policy

Freight charges are always the responsibility of the customer. With UPS shipments, the charges are included in the handling charge. Truck shipments are shipped Freight Collect meaning the charges will be due at the time of delivery and payable to the carrier.

Damaged Goods

Since damage claim procedures vary from one carrier to another, it is imperative that you contact a V-Sales customer service representative right away so we can take proper steps to replace the damaged item and have the damaged one picked up.

Billing

All replacement shipments will be invoiced as an original shipment. Credit for returned merchandise, for any reason, is subject to our standing credit and refund policies.

Credit and Refund Policy

All credit for returned merchandise is subject to our inspection upon its arrival at the V-Sales warehouse. All merchandise must be received in a salable condition for credit to be issued.

Upon inspection approval, a credit memo will be issued to apply to a future purchase.

For C.O.D. customers, our refund policy is as follows:

  1. For V-Sales error or damaged shipment, 30 days after the issue date of an unused credit memo, a refund check will be issued and the credit memo canceled.
  2. For customer convenience returns, 60 days after the issue date of an unused credit memo, a refund check will be issued and the credit memo canceled.

Minimum Invoice

Due to invoicing costs, we require a $15.00 minimum invoice. Contact a V-Sales customer service representative for more information.

Returned Checks

Any returned check is subject to a $25 charge for each time it is returned and that customer's terms with V-Sales are subject to immediate review.

Privacy

Customer information is considered confidential. RV Marketing, Inc. dba DCM Company & V-Sales, does not sell customer information including e-mail addresses.

 

 

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V-Sales Company
a division of RV Marketing, Inc.
2016 Borneman Avenue, Elkhart, IN 46517 USA

toll-free: 1-800-528-7953

www.v-sales.com

Email Customer Service for assistance

V-Sales Company parts van conversions

Copyright 1998-2003 RV Marketing, Inc. dba DCM Company & V-Sales

 

 

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